KnowledgeTree Training Centre Pte Ltd

MDCTB - Deterrence (Manage Disorderly Conduct & Threatening Behavior)


Course Level

Early Career

Course Duration

3 Days  

Industries

Security

Funding

SkillsFuture Credit

Course Introduction

MDCTB is one of the 2 SSO courses for a Senior Security Officer (SSO). Learners will be equipped with the knowledge and skills to handle people that show signs of being threatening or displaying behaviour that is inappropriate.


Who is this Course for?

Security Officers (SO) looking to be promoted to Senior Security Officer (SSO) on the Progressive Wage Model (PWM).


Course Outline

- Determine areas that are may be susceptible to aggressive or threatening behaviour at their workplace
- Approach individuals that are aggressive or threatening
- Handle cases that involves aggressive or threatening individuals such as visitor disputes or conflicts
- Prepare for Work Activities
- Deter threatening behaviour through visible security presence
- Deal with disorderly/threatening behaviour


Pricing

Full Course Fee (excl. GST): SGD 440.84

Full Course Fee (incl. GST): SGD 471.66

Fee SG Citizen Aged 21-39 or SG PR aged 21 & above (incl. GST): SGD 199.70

Fee SG Citizen aged 40 & above (incl. GST): SGD 74.94



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