Course LevelEarly Career
Course Duration1 Day
IndustriesHospitality / F&B
Participants will be taught the need to adopt a more customer-centric focus by analysing how consumers make decisions in an ever-changing, dynamic environment.
Sales Travel Consultants, Managers
• Devising customer behaviour analysis tools and approaches.
• Performing analysis on information pertaining to customer behaviours.
Full Course Fee (excl. GST): SGD 210.00
Full Course Fee with GST: SGD 224.70
Fee SG Citizen Aged 21-39 or SG PR aged 21 & above (incl. GST): SGD 67.41
Fee SG Citizen aged 40 & above (incl. GST): SGD 25.41