Consumer Behaviour

Course Level

Early Career

Course Duration

1 Day

Industries

Hospitality / F&B

Funding

SkillsFuture Credit

Course Introduction

Participants will be taught the need to adopt a more customer-centric focus by analysing how consumers make decisions in an ever-changing, dynamic environment.

Who is this Course for?

Sales Travel Consultants, Managers

Course Outline

• Devising customer behaviour analysis tools and approaches.

• Performing analysis on information pertaining to customer behaviours.

Pricing

Full Course Fee (excl. GST): SGD 210.00

Full Course Fee with GST: SGD 224.70

Fee SG Citizen Aged 21-39 or SG PR aged 21 & above (incl. GST): SGD 67.41

Fee SG Citizen aged 40 & above (incl. GST): SGD 25.41