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APPLY EMOTIONAL COMPETENCE TO MANAGE SELF AT THE WORKPLACE (SYNCHRONOUS E-LEARNING)


Course Level

Early Career

Course Duration

2 Days  

Industries

Others

Funding

SkillsFuture Credit Workfare Training Support

Course Introduction

Understand Emotional Intelligence principles such as self-confidence, flexibility, conscientiousness, and initiative. Learn and apply self-awareness techniques to manage yourself at the workplace.


Who is this Course for?

For anyone performing a narrow range of basic and routine work activities under a predictable work context where work is performed under clearly specified boundaries and close supervision, requires minimal judgement, some accountability and relying on standard operating procedures to solve problems


Course Outline

On completion of this unit, the participant will be able to perform the following:

Recognise own emotional states, its causes and effects on performance and interpersonal relationships at the workplace
Manage own emotions and impulses to work effectively with others, taking into consideration different cultures and background of individuals at the workplace
Identify personal strengths and weaknesses and make improvements needed to develop Emotional Intelligence
Recognise, empathise and respond appropriately to the emotional needs of others
Present self with confidence and respond flexibly to changes at the workplace
Demonstrate conscientiousness and trustworthiness to complete given tasks according to organisational standards
Demonstrate initiative and optimism in pursuing goals beyond what is required and expected of self


Pricing

Full Course Fee (excl GST): SGD 300

Full Course Fee with GST: SGD 321.00

Fee SG Citizen Aged 21-39 or SG PR aged 21 & above (incl GST): SGD 171

Fee SG Citizen aged 40 & above (incl GST): SGD 111



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