Assistant Captain

  •   Hougang - NE14
  •   Full Time

$ 2200

Main Responsibilities

Report to the Restaurant Manager
Assist Supervisors and Managers in ensuring the smooth daily operation of the restaurant
Ensure customers have a pleasant and memorable dining experience
Constantly obtain customer feedback during operations to ensure satisfaction
Monitor setup, maintenance, cleanliness and safety of dining areas
Perform duties like Ordering, Serving, clearing and setting of tables
Greet customers as they arrive and showing them to their table
Perform opening and closing duties/checklists
Promote Sales and be familiar with promotions and menu
Coordinate food service between kitchen and service crew
Attend to customer complaints (if any)
Handle cashiering duties
Assist in bi-monthly stock take
Assist to upsell promotions and PGR membership
Constantly motivate & cultivate a team spirit in the restaurant
Maintain utmost service standards and discipline/grooming among the service staff
Supervise and train the service staff to Restaurant standards of excellence
Adhere to company’s standard operating procedures
Required to act as Manager on Duty in absence of the Managers & Supervisors
Any other appropriate duties and responsibilities as assigned

-Minimum 2 years of relevant experience
-Strict sense of hygiene and safety standards
-Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu items to customers
-Strong public relations skills
-Excellent interpersonal & communication skills
-A strong leader & team player

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