Sales Associate

Responsibilities

- Provide high standards of customer service

- Ensure that our customers are comfortable, welcome and courteously served


Selling

- Achieve the agreed standards on the sales floor including fitting room, till and service zone at all times

- Maximize sales through effective management of departmental stock and size availability to facilitate layout planning



Merchandise Management

- Accurate stock movement’s administration, e.g. delivery check, stock transfer.

- Count merchandise and complete administrative document efficiently and accurately



Job Knowledge

- Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy

- Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales



Any other ad-hoc duties given by managers



QUALIFICATIONS, EXPERIENCE, SKILLS and OPPORTUNITIES

- On-job training and promising career development opportunities within M&S

- Fashion-savvy, preferably with retail experience

- Possess a pleasant and cheerful disposition

- Able to work on rotating shifts, weekends and public holiday

- Positive attitude with a service – oriented mindset

- Conversant in English

- Candidates with WSQ Retail Qualifications are encouraged to apply

Departments include food, clothing and fasion