Customer Care Officer / Call centre x3 (3 months contract / Office Hour / up to $2400 / Transport)

  •   Jurong East - EW24|NS1
  •   Full Time, Contract
  •   5 Day Week

Description:
Located at Jalan Buroh (transport provided)
5 days work week, 8.30am - 5.30pm
Basic salary up to $2400
3 months contract (Extend / Convert)

Job Description
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
Handle routine outbound/inbound customer requests/orders/complaints/billing and products/services information. Escalate to relevant stakeholders for follow-up actions
Handle periodic “walk-in” customer service and sales by providing quick and pleasant service to customers
Accurately enter all new customer information, existing customer orders and adjustments to ensure proper customer service, accounting of purchases, billing and inventory reconciliation
Prepare and submit regular/ad-hoc reports to respective departments or management on all the cases logged in the system
Provide feedback to supervisor on improvement areas based on customer/client issues
Establish and maintain good working relationships with clients/customers

Applicants who possess the relevant experience or interest are most welcome to apply.
For a quick response, you may call or WhatsApp to click for phone number  in the following format.

Position applied: CCO Jurong
Name:
Residential area:

Alternatively, you may send your application and resume in MS Words format to click for email 
**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Ang Vin Ni
Registration Number: R1987145
EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)

EA License No: 06C2859

About the Employer

MCI CAREER SERVICES PTE LTD
BRN/UEN: 200701947W


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