Airline Customer Service Representative (Bedok, Up $3500, Permanent) [Expired]

  •   Bedok - EW5
  •   Full Time
  •   5 Day Week

$ 3500 / month


Position Title: Customer Service Representative

Information:
Working Location: Chai Chee, Bedok
Working Hours:
- Rotational shift varies from 7:00 AM to 11 PM (5 days per week including weekend and public holiday; 8 to 9 hours per shift; 44 hours per week)
Salary Remuneration: up to S$3200 (Basic Salary) + Shift Allowance (S$5 for shift start between 7 AM to 7:55 AM; S$10 for shift start from 12 PM onwards; S$20 for Permanent Night Shift) + KPI allowance up to S$300

Responsibilities:
Handle inbound calls of current and prospective members in respect to Airline industry.
Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
Maintain member accounts whenever there are changes in their profiles.
Advise on latest promotions and mechanics including send programme related collaterals and forms.
Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
Meet daily KPI requirement.

Requirements:
Candidate to possess at least a GCE ‘O’ levels in any field.
Strong time management skills and amenable to work rotating shifts.

WhatsApp to apply: click for phone number  Or you may:
Email your resume to : click for email 

Only shortlisted candidates will be informed
Gracelyn Teo Jia En | R21101213
RecruitFirst Pte Ltd | EA13C6342



EA License No: 13C6342

About the Employer

RecruitFirst Pte Ltd
BRN/UEN: 201302617D


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