Customer Service/Counter Representative (Changi Airport, Join us for $5000 bonus!) - J36986 - JSP

  •   Changi Airport - CG2
  •   Part Time, Contract
  •   Shifts

UP TO  $ 3000 / month


Come join our big family!

Salary: $1850 - $2500 + Performance Bonus + OT

Working Location: Changi Airport
Working days: 5-6 days/week
Working hours: 24 hours rotating, 44 hours per week, 8-9 hours per shift

Job Responsibilities
- Process documentation for departing passengers
- Ensure that passengers have the necessary travel documents, passports and valid tickets
- Account for the passengers as they proceed into the gate hold-room, verify boarding pass against passport and ensure they are at the correct flight gate
- Handle difficult passengers tactfully
- Ensure the flight number, destination and departure time are displayed correctly
- Sort out discrepancies and last-minute requests at the counter and gate (e.g. duplicate check-in, immigration cases, seat duplication, missing passengers, upgrading and seat change etc.)
- To perform service desk duties when assigned (e.g. Ticket sales, excess baggage payment collection, collection of rebooking fees

Job Requirements
- Singaporean
- Good verbal communication skills with a positive and energetic vibe
- Able to stand long hours

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration. Please refer to ScienTec’s Privacy Policy (https://www.scientecconsulting.com/privacy-policy) for full details. If you wish to withdraw your consent or correct any of your personal data, please drop us an email at click for email  to let us know.
(Note: Any resumes of job applications sent to this mailbox will not be attended as it is solely for the purpose of personal data protection related matters.)

We will contact you if your skills and experience are suitable for the role, or if there is a similar opportunity that is available presently or in the future.

Sin Ye Sheng (Jaren) - R1550927
ScienTec Consulting Pte Ltd - 11C5781

About the Employer

SCIENTEC CONSULTING PTE. LTD.
BRN/UEN: 200409964K


Share this to your friends