Customer Service/Counter Representative (Changi Airport, Join us for $5000 bonus!) - J36986 - JSP

  •   Changi Airport - CG2
  •   Part Time, Contract
  •   Shifts

UP TO  $ 3000 / month

Come join our big family!

Salary: $1850 - $2500 + Performance Bonus + OT

Working Location: Changi Airport
Working days: 5-6 days/week
Working hours: 24 hours rotating, 44 hours per week, 8-9 hours per shift

Job Responsibilities
- Process documentation for departing passengers
- Ensure that passengers have the necessary travel documents, passports and valid tickets
- Account for the passengers as they proceed into the gate hold-room, verify boarding pass against passport and ensure they are at the correct flight gate
- Handle difficult passengers tactfully
- Ensure the flight number, destination and departure time are displayed correctly
- Sort out discrepancies and last-minute requests at the counter and gate (e.g. duplicate check-in, immigration cases, seat duplication, missing passengers, upgrading and seat change etc.)
- To perform service desk duties when assigned (e.g. Ticket sales, excess baggage payment collection, collection of rebooking fees

Job Requirements
- Singaporean
- Good verbal communication skills with a positive and energetic vibe
- Able to stand long hours

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We will contact you if your skills and experience are suitable for the role, or if there is a similar opportunity that is available presently or in the future.

Sin Ye Sheng (Jaren) - R1550927
ScienTec Consulting Pte Ltd - 11C5781

About the Employer

BRN/UEN: 200409964K

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