Customer Service Officer (Beauty Retail)
- Holland Village - CC21
- Full Time
- 6 Day Week
FROM $ 2100 / month
Job Scope:
* Responsible for handling front office reception and administration duties
* Greet customers and answer all customers’ enquiries (walk-ins, telephone, emails, etc.)
* Responsible for scheduling appointment calendar
* Call and send SMS reminders to customers to confirm their appointment
* Generating and compiling of daily sales reports
* Responsible for outlet stock-take and other ad-hoc duties
* Excellent conduct to represent and uphold our company’s reputation
Job Requirements:
* Basic knowledge of Microsoft Word and Excel
* Good interpersonal and communication skills
* Passion for customer service
* Bilingual in English and Mandarin in order to liaise with mandarin speaking associates
* Must have pleasing personality and a good Customer Service attitude
* Responsible for handling front office reception and administration duties
* Greet customers and answer all customers’ enquiries (walk-ins, telephone, emails, etc.)
* Responsible for scheduling appointment calendar
* Call and send SMS reminders to customers to confirm their appointment
* Generating and compiling of daily sales reports
* Responsible for outlet stock-take and other ad-hoc duties
* Excellent conduct to represent and uphold our company’s reputation
Job Requirements:
* Basic knowledge of Microsoft Word and Excel
* Good interpersonal and communication skills
* Passion for customer service
* Bilingual in English and Mandarin in order to liaise with mandarin speaking associates
* Must have pleasing personality and a good Customer Service attitude
About the Employer
KELLY ORIENTAL SKINCARE PTE. LTD.
BRN/UEN: 202027848N
BRN/UEN: 202027848N
