Customer Service Officer (Beauty Retail)

  •   Holland Village - CC21
  •   Full Time
  •   6 Day Week

FROM  $ 2100 / month

Job Scope:
* Responsible for handling front office reception and administration duties
* Greet customers and answer all customers’ enquiries (walk-ins, telephone, emails, etc.)
* Responsible for scheduling appointment calendar
* Call and send SMS reminders to customers to confirm their appointment
* Generating and compiling of daily sales reports
* Responsible for outlet stock-take and other ad-hoc duties
* Excellent conduct to represent and uphold our company’s reputation

Job Requirements:
* Basic knowledge of Microsoft Word and Excel
* Good interpersonal and communication skills
* Passion for customer service
* Bilingual in English and Mandarin in order to liaise with mandarin speaking associates
* Must have pleasing personality and a good Customer Service attitude

About the Employer

BRN/UEN: 202027848N

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