Credit Control Associate

  •   Redhill - EW18
  •   Full Time
  •   5 Day Week

Carousell is the leading classifieds group in Greater Southeast Asia on a mission to inspire the world to start buying and selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the group has a leading presence in eight markets under the brands Carousell, Mudah.my, Cho Tot, OneKyat, Ox Street and Refash, serving tens of millions of monthly active users. We have three technology development centers in Singapore, Taiwan, and India, as well as offices in Hong Kong, Malaysia, Philippines, Indonesia, Myanmar, and Vietnam. Carousell is backed by leading investors, including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of solving problems for our users; having a mission-first mindset; being relentlessly resourceful; caring deeply; and staying humble to constantly improve. Together as an Organisation, we make magic happen.

Responsibilities:

Manage and respond to enquiries from customers
Sending out acknowledgement to customers on payment matters, liaising with customers, attending service requests.
Daily upload and maintenance of collection and business data files.
Work closely with the collection and finance teams to ensure smooth daily operations.
Other Ad Hoc duties

Pre-requisites:

Intermediate Excel competency will be advantageous.
Able to work independently.
Strong follow up and excellent communication.
Customer service or collection call experience will be advantageous.
Training provided.

By clicking on Submit, you are accepting to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement [https://support.carousell.com/hc/en-us/articles/441037 click for phone number Candidates-Personal-Data-Privacy-Statement].

About the Employer

CAROUSELL PTE. LTD.
BRN/UEN: 201300296D


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