Customer Service Officer

  •   Tampines - EW2
  •   Full Time
  •   5 Day Week

UP TO  $ 2500 / month

Work Life Balance Initiative
Fast Forwarding Work Place & Team Oriented Environment
Positive working environment

Duties and Responsibilities:

Handles customer enquiries via phone or email.
Manage and resolve customer queries and complaints promptly, including positively overcoming customers' objections.
Supports Administrative function.
Handle Customer complaint & enquiries (Sales, Products Technician, Logistic)
Attend to feedback and enquiries professionally and resolve any issue/complaints that are raised.
Coordinate between Technical department and customer repair/ enquiries.
Other ad-hoc duties as assigned.

Job Requirements:

Minimum 2 years of relevant work experience
Responsible Team player
Customer-oriented with good interpersonal and communication skills
Hands-on, a multi-tasker who is detailed, patience, analytical and a problem solver
Able to handle English and Chinese speaking customers

About the Employer

BRN/UEN: 200208302C

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