Tele-surveyor ($3000, 1 year contract, Government Agency) [Expired]

  •   Clarke Quay - NE5
  •   Part Time, Contract
  •   5 Day Week

$ 3000 / month

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Understand of the surveys and Singapore standards by successful completion of the training provided
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Establish and maintain relationship with respondents throughout the project period
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Job Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations
• Solid time management skills
• Proficient in Microsoft Office
• Team player

Job Code: XYP
Email Address: click for email  / click for email 

As this position is urgent, kindly contact us @ click for phone number 

EA License No: 01C4394
EA Reg. ID: R1439784 (Phua Xiang Yin)

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About the Employer

BRN/UEN: 200007268E

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