Customer Service Officer (Social Media Support) [Expired]

  •   Bedok - EW5
  •   Full Time
  •   5 Day Week

$ 3500 / month


Job Responsibilities:
- Representing the world's leading Social Media & Social Networking services in the world
- Providing customer service support / Phone calls / Emails / Live Chats to resolve stakeholder queries.
- Acting as the first point of contact for customers and deliver consultative support.
- Perform data analysis to improve customer experience.
- Gather client and partner feedback to enhance customer experience.

Job Requirements:
- Contact Center / Customer Service background.
- Proficient in English to handle queries from English speaking clients international & locals.
- Able to work in a fast paced environment.
- Able to communicate effectively as well as provide excellent advise and service to customers.
- Highly self-motivated, energetic and has a positive work attitude.

Additional Information:
- Working Location : East.
- 5 working days.
- Rotating Shifts.
- Fun working environment.
- Attractive basic salary.
- Comprehensive Training provided.

Interested applicants may click on the "Apply Now" button with a updated copy of your resume, and our recruiters will be in touch with you.

*** Only shortlisted candidates will be notified ***

About the Employer

TDCX (SG) PTE. LTD
BRN/UEN: 199507681R


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