Senior / F&B Retail Supervisor #URGENT

  •   Multiple Locations
  •   Full Time
  •   5 Day Week

Job Summary
This position is responsible to assist the Manager on ensuring smooth daily operations in the Salon & Boutique, and providing efficient services to all guests professionally as a customer-focused role. Reporting directly to the Store Manager and indirectly to the Operations Manager, this position will be situated in TWG Tea Salon & Boutique and is required to follow the weekly duty roster as planned out by the Store Manager.

Job Descriptions
• Assist the Assistant F&B Retail Manager in overseeing and ensuring daily smooth Salon & Boutique operations
• Responsible for ordering of goods and supplies, receiving and checking on inventory of goods and supplies
• Responsible for offering a friendly and efficient services to all guests
• Process guests orders to ensure that all items are prepared and served promptly
• Assists in setup and clear down of the front and back of Salon & Boutique operations
• Ensure food safety regulations are followed as according to NEA’s policy
• To ensure neatness and cleanliness of service ware
• Promote and sell our range of products and food and beverage items to walk-in customers
• Attending to customers’ needs, complaints and enquiries
• Handling of cash, POS system, and report of take-in-cash when on duty
• Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for

Requirements
• Minimum 2 to 3 years of experience in F&B Operations, preferably in luxury goods industry
• Pleasant and well-groomed
• Good communication and interpersonal skills
• Hands-on and customer-focused role, hence we require someone with drive, efficiency and assertiveness
• High initiative and positive attitude
• 5 days’ work week, including weekends/PH
• Only Singaporeans may apply

About the Employer

TWG TEA COMPANY
BRN/UEN: 200108022Z


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