Call Centre Officer (Full Time/ Bonus x2/ 5 days Shifts) - Chai Chee [Expired]

  •   Bedok - EW5
  •   Full Time, Contract
  •   Shifts

$ 2500 / month


Join us and be a part of our dynamic team with good employee benefits!

We provide excellent opportunities for ambitious, target driven and self-motivated individuals like you with a real desire to provide top quality customer service.

Working within our fun and conducive Integrated Customer Interaction Centre, you will offer customers a one-stop service across our entire product/service range and answer general queries.

You can look forward to:
• Bonus - 2 times per year
• Fun & Conducive team environment
• Smart casual attire
• Shift work with OT eligible hours
• Bonus for referring friends

Responsibilities
• Answer incoming calls and respond to customer's emails, no sales/cold calling needed
• Provide accurate and timely information
• Manage customers’ complaints and feedback with a good closure
• Follow up on cases to ensure timely resolution

Requirements
• PSLE & above, or other equivalent certifications
• Fluent in English with the ability to speak other languages will be a plus
• 5 days’ rotating work week; inclusive of weekends
• Must be flexible to work on weekend shift when rostered
• Office is located at Chai Chee, Nearby MRT Stations and Bus Stations

Apply now to join our team!

About the Employer

C&W SERVICES (S) PTE. LTD.
BRN/UEN: 199805375C


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