5.5 Days | GROUP INSURANCE CONTACT CENTRE EXECUTIVE | CENTRAL
- Promenade - CC4|DT15
- Full Time
- 5.5 Day Week
UP TO $ 3100 / month
*Group Insurance knowledge, or experience is a must.*
Working days and Shift Working hours:
Mon-Fri, 08.30am-6pm, OR 11am-08.30pm.
Alternate Sat, 8.30am-1pm
Work location: Central Area
• Handle calls, web-chat, and email queries within a reasonable timeline.
• Data entry, update and record customer information in CRM.
• Investigate cases/complaints & provide clients with solutions.
• Communicate effectively to clients with excellence customer service attitude.
• Provide regular reports.
• Review and enhance work processes to improve customer experience.
• Work as a team to enhanced work processes.
• Diploma & Above.
• With 1 year experience in group insurance.
• With knowledge of Commercial General Insurance (CGI) and Basic Insurance Concepts and Principles (BCP).
• Able to work in shifts and on weekends.
• Good writing and communication skills, able to verbal communicate with Chinese speaking customers.
• Please add your recent photo into resume, and craft your past working experiences related to this application.
EA License No: 14C7334
EA Personnel No: R22109082
EA Personnel Name: Wesker Ling
Email: click for email
WhatsApp: +65 9366 1423
About the Employer