Customer Service Officer

  •   Yishun - NS13
  •   Full Time
  •   5 Day Week

$ 1600


Job Description
• Attending to incoming calls and respond to emails pertaining to customers’ queries.
• Understanding customers’ needs, providing relevant information and resolving customers’ queries in a professional and friendly manner.
• Provide customers with product and service information
• Handle customers’ complaints/ feedbacks by clarifying desired information pertaining to products and apply necessary action to resolve the complaint/ feedback.
• Perform administrative function in support of our business operations using Microsoft office, etc.
• Any other tasks and duties as assigned.

Requirement
• No experience needed
• Must be able to communicate effectively in English and Mandarin
• Excellent written and oral communications skills
• Customer-oriented, well-organised, meticulous with problem solving skills
• A hands-on person that is proactive, driven and resourceful

About the Employer

Pet Lovers Centre Pte. Ltd.
BRN/UEN: 197802775Z


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