EON Consulting & Training Pte Ltd
WSQ Office Management Skills for Admin Professionals
Course Level
Early CareerCourse Duration
1 DayIndustries
Administrative / ClericalFunding
Union Training Assistance Programme Workfare Training SupportCourse Introduction
This is your opportunity to take charge of your own professional development and ensure that you remain competent in your job.
After the workshop, you will be able to:
Understand the demands of and maximise administrative support roles and responsibilities
Effectively relate to and manage different stakeholders
Improve your self-confidence and competencies for success
Apply essentials tools and strategies to increase work productivity
Apply effective strategies to communicate and solve problems
Who is this Course for?
All levels of administrative professionals including executive/senior secretaries, personal assistants, and other senior administrative professionals reporting to senior/middle management.
Course Outline
1. Managing role expectations
– Difference then and now
– Why it is important to level-up
2. People management
– Knowing strengths and limitations
– Understanding workplace dynamics
3. Positive EQ for workplace effectiveness
– IQ vs EQ
– What it means to have EQ at the workplace
4. Communication skills
– Impact of effective communication
– How empathetic listening and communication improve workplace effectiveness
5. Managing time and priorities
– Identifying the productivity blockers
– Tackling the blockers
Pricing
Fee SG Citizen Aged 21-39 or SG PR aged 21 & above.
$180 exclu GST
$32.40 GST
$212.40 inclu GST
Fee SG Citizen aged 40 & above.
$108 exclu GST
$32.40 GST
$140.40 inclu GST
