Course Level
Early CareerCourse Duration
2 DaysFunding
No FundingThis experiential two-day workshop is designed for middle to senior leaders who want to elevate their values-driven leadership, communicate with impact and cultivate a coaching culture that builds engagement, trust and sustainable team performance.
After the workshop, you will be able to:
Apply emotional intelligence (EQ) to strengthen interpersonal and team relationships
Demonstrate values-driven leadership behaviours centered around adaptability, empathy and integrity
Communicate assertively to build trust and inclusion across diverse teams
Manage and resolve workplace conflicts with confidence and fairness
Adopt a coaching mindset to drive performance and accountability
– People-focused professionals who want to improve interpersonal skills, handle conflict well, and lead with empathy
– New managers seeking practical tools and confidence to lead effectively
– Current managers aiming to strengthen communication, motivation, and trust within their teams
– Experienced leaders looking to enhance coaching, boost engagement, and build inclusive, high-performing cultures
– Aspiring leaders preparing for future roles by developing essential leadership mindsets and skills
1. Emotional Intelligence in Action
Defining and applying the five core components of EQ through self-assessment and reflection
2. Why EQ Matters in Leadership
The business case for EQ and how it affects leadership effectiveness
The effect of EQ on team trust, culture and performance
3. Leading with Adaptability, Empathy & Integrity
Exploring values-based (adaptive, empathetic and ethical) leadership in a VUCA environment
4. Embracing an Ocean of Personality
Big Five Personality Assessment
Using the OCEAN personality model to appreciate and leverage team diversity
5. Assertive Communication and Building Trust
Exploring the communication process and various communication styles (passive, aggressive, assertive)
Strengthening communication and trust in diverse teams through the Levels of Communication framework and Trust Equation
6. Workplace Conflict & Resolution
Appreciating the nature of positive and negative workplace conflict
Applying conflict management tools to achieve constructive outcomes
7. Coaching Conversations
Adopting and practicing coaching mindset and tools to enable effective, empathetic, and performance-focused conversations
8. Reflection & Personal Action Planning
Translating learning into actionable leadership commitments
Pricing Details A *Fee SG Citizen Aged 21-39 or SG PR aged 21 & above.
$780 exclu GST
$70.20 GST
$850.20 inclu GST
Pricing Details B *Fee SG Citizen aged 40 & above.
$780 exclu GST
$70.20 GST
$850.20 inclu GST
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