Assistant Service & Applications Engineer

S$2500 - 4000 / மாதத்திற்கு


Job Summary:

Provide worldwide field service and applications support for the Company products by resolving technical issues, developing cost-effective solutions, and collaborating with distributors and customers to enhance customer satisfaction.

Responsibilities

  • Deliver worldwide field service support to maintain operational reliability and improve customer satisfaction with company products
  • Provide technical service and applications support to distributors and customers to diagnose and resolve product-related issues efficiently
  • Communicate clearly with distributors and customers to identify technical problems and implement timely solutions
  • Develop and implement cost-effective technical solutions to address customer queries and enhance product performance
  • Manage service tasks and customer interactions independently, demonstrating self-motivation and accountability
  • Travel overseas as required to support field service operations and fulfill customer needs

Requirements

  • Diploma, NITEC/Higher NITEC, or equivalent qualification in Electrical, Electronics, Mechanical Engineering, or Engineering Technology
  • Experience in field service and customer support for semiconductor industry equipment
  • Proficient troubleshooting skills in PCB, PC hardware, and software to resolve technical issues effectively
  • Strong interpersonal skills to build and maintain customer relationships
  • Effective communication and presentation skills to convey technical information clearly
  • Fresh graduates are welcome to apply

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