Front of House Manager

சிறப்பு
  •  
    Central Region, Singapore

  •   முழுநேரம்
  •   5 நாள் வாரம்

S$3800 - 4300 / மாதத்திற்கு


Job Summary

Join us at our new outlet at Velocity@Novena Square!

Team Members at Chick-fil-A Singapore play vital roles in front-of-house or back-of-house, delivering great tasting food, genuine hospitality, fast and accurate service in a clean and safe environment.

Lead the guest-facing operation, service team and shift execution to deliver genuine hospitality, speed, accuracy, cleanliness and strong guest experience.

Key Responsibilities:

  • Lead, coach and develop Front of House Team Members, Trainers and Shift Leaders.
  • Create a culture of genuine hospitality and exceptional guest service.
  • Ensure excellence in order accuracy, speed of service, cleanliness and guest experience.
  • Manage shift deployment, service flow and manpower planning.
  • Resolve guest concerns professionally and promptly.
  • Train and develop team members on Chick-fil-A service standards and operational procedures.
  • Monitor restaurant appearance, dining area cleanliness and overall guest experience.
  • Foster strong collaboration between Front of House and Back of House teams.
  • Support recruitment, onboarding and retention of talent.
  • Drive continuous improvement and restaurant performance goals.


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