Customer Relations Officer

சிறப்பு
  •  
    Marina Bay MRT, Downtown Core

    Marina Square, 6 Raffles Boulevard, Singapore, 039594

    வரைபடக் காட்சி

  •   முழுநேரம், ஒப்பந்தம்
  •   ஷிப்ட்கள்

S$2400 - 2500 / மாதத்திற்கு


Duration: 6 months

Location: Marina Sq

Working Hours: Monday - Sunday (5 days per week) Working hours - 9.30am - 7pm/12.30- 10pm

Responsibilities:

  • Guide shoppers through Mall Rewards app download and installation.
  • Provide hands-on support for shoppers during campaign redemptions.
  • Work closely with the customer service team and assist in the execution of the mall’s promotion and redemption programs and member redemptions.
  • Handle shoppers’/ tenants’ feedback and enquiries and provide necessary assistance promptly and resolution of complaints in a tactful and professional manner
  • Assist social media winners, verify eligibility, maintain records, and manage inventory with precision.
  • Support on-ground campaigns and events, ensuring smooth operations.
  • Any other ad-hoc duties assigned by Senior Executive, A&P

Requirements:

  • Minimum NITEC in Hospitality/Tourism or related discipline
  • Good leadership and people management skills, and able to work independently

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin


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