Client Relationship Manager
-
City Hall MRT, Downtown Core
City Hall MRT Station (EW13/NS25), 150 North Bridge Road, Singapore, 179100
- முழுநேரம்
- 5 நாள் வாரம்
S$3500 - 4800
Job Summary
We are looking for a proactive and personable Client Relationship Manager to build and maintain strong, long-term relationships with our clients. The role will be responsible for managing the company’s client database, maintaining regular communication with clients, providing updates on promotions and company initiatives, and ensuring our VIP clients receive a high level of personalized service.
The ideal candidate should be organized, customer-focused, attentive to detail, and comfortable engaging with clients through various communication channels.
Key Responsibilities
Client Database Management
- Ensure client information, preferences, contact details, and important dates are accurate and up to date.
- Identify opportunities to improve client engagement and retention through effective database management.
Client Engagement & Relationship Management
- Build and maintain positive, professional, and long-term relationships with clients.
- Send personalized birthday wishes and festive greetings to clients on relevant occasions.
- Keep clients informed about company promotions, new products/services, events, and special offers.
- Work closely with the Sales, Marketing, Operations, and Customer Service teams to deliver a consistent client experience.
- Assist in developing initiatives to improve customer satisfaction and loyalty.
Requirements
- Diploma or Bachelor’s degree in Business, Marketing, Communications, Hospitality, or a related field is preferred.
- Previous experience in client relationship management, customer service, sales, hospitality, retail, or a similar role.
- Pleasant, professional, and customer-oriented personality.
- Proactive and able to follow up independently
- Good written and verbal communication skills.
If you are passionate about building meaningful customer relationships and are keen to join our growing team, we would love to hear from you!
Interested? WhatsApp Gennie at 8687 3306 to find out more or submit your interest.
முதலாளி பற்றித்
BRN/UEN: 200104587W
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