Patient Service Officer (Bugis - Chinese Medicine)

S$2500 - 3200 / மாதத்திற்கு


Your key responsibilities will include:

  • Attend to patient enquiries over the counter to provide information on clinic services for Chinese Medicine

  • Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines 

  • Liaise with medical teams and patients in making appointments across different medical specialties / clinics / inpatient within the Group

  • Assist doctors and nurses in basic clinical tasks when required

  • Collate laboratory and radiology results for doctor's review and follow up 

  • Perform daily billings and accurate transactions, including closing of accounts

Job requirements

  • Minimum ‘O’ Level / NITEC / Diploma in any discipline with at least 1 – 2 years of working experience in clinic settings preferred

  • Meticulous and organized, able to multi-task and work in teams

  • Good customer service and front-line skills

  • Able to work in a dynamic and fast paced environment

  • Computer literate, ability to use MS Word, MS Excel and manage patient registration

  • Must be able to commit to shift work including working weekends and on a rostered shift or must be able to commit to 5.5 days' work week (Chinese Medicine Clinic)

  • Must be able to converse, read and write in Mandarin & English (Chinese Medicine Clinic)

  • Candidates with no experience are welcomed to apply 


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