Customer Service Officer / Coordinator (PM Shift)

சிறப்பு
  •  
    Jurong East MRT, Jurong East

    5 Jalan Tepong, Singapore, 619325

    வரைபடக் காட்சி

  •   முழுநேரம்
  •   5.5 நாள் வாரம்

S$2800 - 4000 / மாதத்திற்கு


Job Responsibilities:

  • Manage customers’ orders efficiently.
  • Assist in the generation of sales order, delivery order, invoice, and credit note.
  • Monitor and promptly respond to email correspondence and customer inquiries.
  • Ensure accuracy in receipts, amounts, and records.
  • Handle all incoming inquiries via phone, fax, email, and walk-ins.
  • Execute day-to-day sales order processes.
  • Collaborate with other departments to fulfil customers’ orders.
  • Provide indoor sales support.
  • Perform any other ad-hoc duties assigned by Management.

Job Requirements:

  • Minimum 'O' Level or Diploma qualification.
  • Preferably with at least 2 years of relevant experience.
  • Excellent communication, interpersonal skills, and customer oriented.
  • Proactive with a strong ability to prioritize tasks effectively.
  • Capable of working under pressure and managing multiple tasks.
  • Familiarity with ERP/NAV system is a plus.
  • Diligent and dependable with a positive attitude.
  • Ability to communicate in Mandarin to liaise with Mandarin-speaking clients.

Working Hours:

  • 5.5 days’ work week (Alternate Sunday): 1pm to 9.30pm (Mon to Fri), 7am to 6pm (Alt Sun)

Work Location:

  • 5 Jalan Tepong, Singapore 619325

Why Join Us:

  • Be part of a company that values and invests in its employees.
  • Work in a collaborative and inclusive environment.
  • Have a strong supportive culture that encourages innovation and career growth.
  • Competitive compensation and benefits package.

Attractive Staff Benefits:

  • Performance Bonus, Medical Benefits, and Staff Purchase, etc.

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