Call Centre Agent

அவசரம் சிறப்பு
  •  
    Ubi MRT, Geylang

    Nuffield Holdings, 21 Ubi Road 1, #05-02B, Singapore, 408724

    வரைபடக் காட்சி

  •   முழுநேரம்
  •   5 நாள் வாரம்

S$2500 - 3000 / மாதத்திற்கு


  • Reply to all emails sent by prospective patients to the company’s general enquiry email addresses in a professional, courteous and timely manner.
  • Call or text message prospective patients where a phone number has been provided to make appointments and follow up with an email.
  • Handle live chat by replying to messages posted live on website by prospective patients.
  • Advise estimated treatment cost and briefly describe procedure.
  • Send emails to live chat contactees who were not replied to eg because (out of office hours).
  • Follow-up on patient leads from other online sources.
  • Follow-up with cancelled appointments to reschedule appointments.
  • Follow-up on leads on a daily basis.
  • Handle Facebook and Instagram: post comments and reply to messages.
  • Call patients that had called the Night Dental hotline the previous night to check that their appointment has been made.
  • Call patients the day after their surgery to see how they are doing.
  • Handle incoming calls that spill over when a clinic has missed them by greeting and re-directing caller appropriately.
  • Any other related duties as and when assigned

முதலாளி பற்றித்

NUFFIELD HOLDINGS PRIVATE LIMITED
BRN/UEN: 201418394H
சாதாரணமாக 6-7 நாட்களில் பதிலளிக்கும்



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