Reservations Agent [Hotel | Central]

அவசரம் சிறப்பு

S$2600 - 3000 / மாதத்திற்கு


Location: Orchard

Working Hours: 5 days work week, shift required [no midnight shift]

Salary: Up to $3000 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. Join them as a Reservations Agent & Operator, where you’ll manage guest bookings while handling communication centre operations. This dual role ensures seamless reservation experiences and professional guest interactions across all channels.

🎯 Key Responsibilities

  • Handle room reservations, confirmations, and cancellations accurately.
  • Manage calls, emails, and guest enquiries with professionalism.
  • Provide clear information on room rates, packages, and promotions.
  • Support service recovery by addressing guest concerns promptly.
  • Coordinate with Front Office, Housekeeping, and other departments for smooth operations.
  • Promote hotel services, upselling opportunities, and loyalty programmes.
  • Ensure compliance with brand standards, call handling protocols, and safety procedures.

👤 Requirements

  • Prior experience in reservations, call centre, or guest service roles preferred.
  • Strong communication and interpersonal skills.
  • Organised, detail-oriented, and able to multitask.
  • Familiarity with hotel PMS and telephone systems is an advantage.
  • Positive, professional, and guest-focused attitude.

EA Personnel Name: Amanda Wee
EA Personnel No: R25157669
EA License No: 25C2695


முதலாளி பற்றித்

SEARCH AVENUE PRIVATE LIMITED (SA-AMANDA)
BRN/UEN: 202503459R
சாதாரணமாக 6-7 நாட்களில் பதிலளிக்கும்



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