Customer Service Representatives (Call Centre | Bank)

சிறப்பு
  •   ஒப்பந்தம்
  •   5 நாள் வாரம்

S$4000 / மாதத்திற்கு


Our client is a leading bank in the region

The Job 

  • Responding promptly to customer call inquiries on general and enquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer requests
  • Customer outreach to encourage use of digital services
  • Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
  • Collaborate with stakeholders to resolve customer queries and requests
  • Consistently meet the KPIs without compromising quality of service delivery
  • Adhere to professional standards of behaviour & conduct

The Talent

  • No experience required
  • Prior experience in call centres or customer service is highly preferred
  • Patient, calm and passionate in assisting customers
  • Decent multi-tasking skills
  • A fast learner who can apply critical thinking skills and has good problem-solving skills

Next steps:

  • Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com
  • Email Topic: Apply Customer Service Representatives (Call Centre| Bank)

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R1983856


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