Customer Service Officer (Call Centre I Bank)

சிறப்பு
  •   ஒப்பந்தம்
  •   ஷிப்ட்கள்

S$4000 / மாதத்திற்கு


The Opportunity


 

  • This is an exciting opportunity to work for one of the leading banks.
  • It is an opportunity for an experienced Customer Service Officer to join their team

MNC|Bank















 

The Job

  • Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Ability to understand customers' needs and provide appropriate solutions and attention
  • Identify cross-sell opportunities during customer interaction
  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
  • Solicit customers' feedback and identify problem trends for improvement actions

The Talent


 

  • No experience required
  • Prior experience in call centres or customer service is highly preferred
  • Comfortable to be in a call centre role
  • Committed and focused
  • Strong communication skills
  • Adaptable and a fast learner
  • Strong customer centricity
  • Must be comfortable with afternoon shift work and weekends

Next Steps


 

  • Drop your resume and contact us to follow-up, or send your resume to [email protected]
  • Email Topic: Customer Service Officer
  • Only shortlisted candidates will be contacted

Wu Yue Shan
EA License No: 91C2918
Personnel Registration Number: R25138923


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