Traditional Chinese Medicine (TCM) Clinic Manager

S$4000 - 6000 / மாதத்திற்கு


Key Responsibilities

  • Oversee day-to-day clinic operations and ensure smooth workflow
  • Manage staff schedules, appointments and customer enquiries
  • Supervise front-desk and service staff and maintain service standards
  • Plan and coordinate social media content, promotions and marketing campaigns
  • Develop strategies to attract new customers
  • Build local partnerships, community collaborations and promotional activities
  • Monitor campaign performance, customer enquiries and conversion results
  • Support customer retention and follow-up initiatives
  • Manage inventory, supplies and general administrative matters
  • Work closely with the team to improve customer experience and business performance

Requirements

  • Experience in operations, marketing, social media management or customer acquisition
  • Experience in clinic, TCM, wellness, massage, beauty or similar service industries is preferred
  • Knowledge or hands-on experience in massage, TCM wellness services will be an advantage
  • Familiar with social media platforms and content marketing
  • Able to independently plan initiatives to generate leads and attract customers
  • Strong communication, customer service and problem-solving skills
  • Organised, responsible and comfortable managing multiple areas of the business

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