Service Captain

சிறப்பு
  •  
    Downtown MRT, Downtown Core

    Signature Reserve - The Fullerton Hotel, Singapore, 049178

    வரைபடக் காட்சி

  •   முழுநேரம்
  •   5 நாள் வாரம்

S$3000 - 3400 / மாதத்திற்கு


General Duties & Responsibilities:

  • Deliver excellent service and oversees daily operations in the dining area.
  • Coordinate with kitchen, bar and service team to ensure smooth operations.
  • Handle guest feedback and complaints professionally, escalating issues to the supervisor or manager when necessary.
  • Monitor the dining room flow, coordinate table turns, and ensure all stations are fully set up before service.
  • Delegate tasks to servers and runners, conduct pre-shift briefings, and train junior and/or new staff.
  • Ensure team members follow restaurant SOPs, hygiene, and safety standards.
  • Support the Supervisor/Manager in maintaining efficient daily operations.
  • Help with stock checks, inventory control, and minimizing wastage.
  • Assist with opening and closing duties, including cash handling and outlet preparation where required.
  • Promote menu items, promotions, and upselling opportunities, when appropriate, to improve sales.
  • Perform general food and beverage operational tasks as required (e.g Taking orders, serving, and preparation of food and beverages).
  • Ensure the bar area is clean, well-stocked, and efficiently organised.
  • Stay attentive to customer needs and respond promptly to requests.
  • Maintain a positive attitude and cooperate effectively with team members.
  • Suggest improvements to enhance service quality and work processes.
  • Any other duties may be assigned from time to time.

Staff Benefits:

  • Annual Leave
  • Medical and Hospitalisation Leave
  • Maternity, Paternity and Childcare Leave
  • Compassionate Leave
  • Marriage Leave
  • Medical Benefits
  • Dental Benefits
  • Insurance Coverage

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