Customer Service | Order Processing

S$13 - 15 / ஒரு மணிநேரத்திற்கு


Key Responsibilities

  • Process and manage customer orders accurately and promptly using SAP.
  • Handle incoming customer calls and respond to enquiries relating to orders, products, deliveries and general customer service matters.
  • Perform order entry, order amendments, cancellations and other order-related transactions.
  • Coordinate with internal teams such as Sales, Logistics, Warehouse and Finance to ensure smooth order fulfilment.
  • Follow up on order status, delivery schedules and outstanding customer requests.
  • Maintain accurate customer and order information in SAP.
  • Handle customer service documentation and general administrative duties.
  • Assist with resolving order discrepancies, delivery issues and other customer concerns.
  • Provide administrative support to the commercial/customer service team as required.
  • Maintain a high level of professionalism and customer service when communicating with customers.

Requirements

  • Diploma or equivalent qualification.
  • Prior experience in Customer Service, Order Processing, Sales Administration or Customer Support.
  • SAP experience is required, particularly in order entry/order processing.
  • Comfortable handling a high volume of incoming calls and customer enquiries.
  • Good administrative skills with strong attention to detail and accuracy.
  • Good communication and interpersonal skills.
  • Proficient in Microsoft Office applications.
  • Able to multitask and work effectively with different internal departments.

Interested Applicant, Please click apply Now
Trevis Teo Xiu Li
R261661973
Revup Proservices Pte Ltd
EA.24C2366

EA Personnel Name: Trevis Teo
EA Personnel No: R26161973


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REVUP PROSERVICES PTE. LTD.
BRN/UEN: 202423466H
சாதாரணமாக 6-7 நாட்களில் பதிலளிக்கும்



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