மூத்த அதிகாரி, இட அனுபவம்

அவசரம் சிறப்பு
  •  
    City Hall MRT, Downtown Core

    11 Empress Place, Singapore, 179558

    வரைபடக் காட்சி

  •   முழுநேரம், ஒப்பந்தம்
  •   ஷிப்ட்கள்

S$2800 - 3000 / மாதத்திற்கு


As a Senior Officer, Venues Experience, you will play a key role in delivering exceptional visitor and audience experiences across our venues. From managing front-of-house operations and leading tours to supporting performances and special events, you'll help create memorable experiences for thousands of visitors each year.

Why Join Us?

  • AWS (13th Month Bonus)
  • Annual Performance Bonus
  • Annual Salary Increment
  • Overtime Payment
  • Medical, Dental & Insurance Benefits
  • Flexible Benefits ($400 annually)
  • Development & Growth Opportunities

Job Scope

  • Lead front-of-house operations during performances and events.
  • Coordinate ticketing, ushering, audience management and venue readiness.
  • Supervise and brief casual ushers and event support staff.
  • Conduct venue tours and engage visitors from diverse backgrounds.
  • Handle visitor enquiries, feedback and incident management.
  • Serve as Duty Manager during assigned shifts, including weekends and public holidays.
  • Support VIP visits, event organisers and venue hirers.
  • Work closely with internal teams to ensure smooth event execution.
  • Prepare post-event reports and operational documentation.
  • Support usher recruitment, training and scheduling.

What We're Looking For

  • Diploma or equivalent qualification with relevant experience.
  • Minimum 3 years of experience in customer service, hospitality, venue operations, tourism or event management.
  • Minimum 3 years of experience conducting guided tours or public engagement activities.
  • Strong communication and interpersonal skills.
  • Comfortable engaging visitors, patrons, VIPs and corporate guests.
  • Ability to remain calm and professional in a fast-paced environment.
  • Experience leading teams, casual staff or volunteers is an advantage.
  • Knowledge of venue operations, events or hospitality services is preferred.

Additional Information

  • 2-year Contract Position
  • Shift work required (Day/Afternoon Shifts)
  • Weekend and Public Holiday duties required
  • No overnight or graveyard shifts

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