விருந்தினர் சேவை அதிகாரி (பெல்மேன்)
S$2250 - 2550 / மாதத்திற்கு
Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms across seven brands. We create accessible, well-located stays for toWorldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific, with 12 overseas hotels and more than 2,800 rooms in five key markets. Join a dynamic hospitality group driven by service, growth and meaningful guest experience.
Job Responsibilities:
Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
Deliver guests’ correspondence and packages to rooms or wherever designated.
Ensure the workplace is clean and well maintained at all times.
Escort guests to their rooms, explaining the facilities of the hotel etc.
Assist in driveway as required.
To report on any loss and found item.
Leverage AI-powered productivity tools (e.g. Microsoft Copilot & ChatGPT) to enhance operational efficiency, reporting, and communication
Any other duties within reasonable scope as assigned.
Support the company's sustainability initiatives and contribute to its efforts in building a more sustainable and inclusive organisation.
Job Requirements:
Prior experience in guest service and support operations would be an added advantage although training will be provided.
Ability to converse in basic English for interaction with guests / understanding guests’ needs
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BRN/UEN: 201021433E
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