வாடிக்கையாளர் சேவை அதிகாரி – விமான நிலைய செயல்பாடுகள்

அவசரம் சிறப்பு
  •  
    Changi Airport MRT, Changi

    Jewel Changi Airport - Mix & Match, 78 Airport Boulevard, Singapore, 819666

    வரைபடக் காட்சி

  •   முழுநேரம்
  •   வாரம் 4 நாள்

S$1450 - 1550 / மாதத்திற்கு


CUSTOMER SERVICE OFFICER – AIRPORT OPERATIONS

Location: Changi Airport

SALARY & INCENTIVES

Basic Monthly Salary: S$1,450–S$1,550
Night Shift Allowance: S$100
Performance Incentive: S$500, subject to performance criteria

WORKING SCHEDULE

12-hour shifts, working two days followed by two rest days.
Select one fixed shift:
Day Shift: 10:00 am–10:00 pm
Night Shift: 10:00 pm–10:00 am

KEY RESPONSIBILITIES

Counter Operations

Handle end-to-end fulfilment of iShopChangi departure and arrival orders at the counter.
Receive and process orders accurately and promptly using the Warehouse Management System (WMS).
Verify item descriptions, quantities and customer information.
Monitor order status and coordinate with merchants and runners to ensure timely fulfilment.
Maintain accurate inventory movement records and monitor counter stock levels.
Conduct stock counts for purchase-with-purchase items, gifts-with-purchase, coupons and other relevant stock. Report discrepancies promptly.
Handle customer enquiries, Changi Rewards membership enquiries, redemptions and promotional giveaways in accordance with Changi Airport Group requirements.
Promote relevant commercial services, including Shopping Concierge Services and Changi Rewards.
Follow standard operating procedures and maintain service standards.



JOB REQUIREMENTS

Minimum GCE O-Level or N-Level qualification with three credits, including English.
At least one year of relevant experience in logistics, warehousing, retail, customer service or hospitality.
Proficient in Microsoft Office and confident in using mobile technology.
Customer-focused and willing to go the extra mile.
A team player with good interpersonal and communication skills.
Able to multitask and solve problems effectively

ZY FUTURE INTERNATIONAL PTE. LTD.
EA Licence No.: 22C1409
EA Personnel: MA SHU
Registration No.: R25127424


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