ஷாப்பிங் மால் வரவேற்பாளர் / வாடிக்கையாளர் சேவை $3300 வரை + போனஸ் மத்திய/மேற்கு

சிறப்பு

S$2800 - 3300 / மாதத்திற்கு


Job description

Location: Central / West

Working Hours:
6-days work week schedule on rotating shift (including PH, Weekend)

·                Shift 1:  10am - 6pm

·                Shift 2:  12pm - 8pm

·                Shift 3 : 2pm - 10pm

Salary: 

Up to $3300 + Bonus

  • Key Responsibilities
    • Managed daily operations of the members’ lounge and customer service counter, ensuring a well-maintained environment and delivering a premium hospitality experience for members, guests, and shoppers.
    • Served as the main point of contact for customer and membership enquiries through WhatsApp, email, phone, and in-person interactions, providing timely and professional assistance.
    • Handled customer feedback, complaints, lost-and-found administration, paging, and in-house announcements in accordance with service standards and procedures.
    • Conducted regular mall and facility inspections to ensure common areas, retail spaces, and marketing communication facilities were well maintained, and coordinated follow-up actions with relevant departments.
    • Supported the execution of promotions, events, and high-touch member activities by managing guest registration, coordinating with internal stakeholders, and ensuring smooth event operations.
    • Promoted loyalty programs, digital customer service solutions, and voucher initiatives, while educating retailers on programme participation and assisting with redemption and administrative processes

Requirements

  • High self-initiative and attentive to details
  • Required to work on 6 days rotating shifts including weekends and Public Holidays
  • Computer literate, customer oriented with good communication and interpersonal skills

Jayden Tan

R26159870

RecruitFirst Pte Ltd

E.A. 13C6342


முதலாளி பற்றித்

RecruitFirst Pte Ltd
BRN/UEN: 201302617D
சாதாரணமாக 6-7 நாட்களில் பதிலளிக்கும்



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