✨ வாடிக்கையாளர் சேவை உதவியாளர் (வரை $2,600 + போனஸ், கிழக்கு பகுதி) ✨

  •  
    East Region, Singapore

    East Region, Singapore

  •   முழுநேரம்
  •   ஷிப்ட்கள்

S$2200 - 2600 / மாதத்திற்கு


Job Details:

  • Permanent position
  • Location: East
  • 6-day work week (rotating shifts, 44 hours per week)

Job Responsibilities:

  • Attend to customers' and tenants' enquiries, feedback and complaints across various channels, including face-to-face, email, social media and online platforms.
  • Engage customers on the ground to understand their needs and enhance the overall customer experience.
  • Follow up on customer feedback and complaints, working with relevant stakeholders to ensure timely resolution.
  • Monitor and analyse customer feedback and recurring issues, providing insights for service improvements.
  • Support mall events, promotional campaigns, activations, redemption programmes and community engagement activities.
  • Promote mall programmes, digital services and mobile applications, assisting customers with basic enquiries where needed.
  • Maintain proper records of customer interactions, reports, inventory and operational documentation.
  • Ensure compliance with operational procedures and service standards.
  • Leverage digital tools, CRM systems and AI-enabled platforms to enhance service delivery and productivity.
  • Perform other duties as assigned by the manager.

Job Requirements:

  • Minimum GCE 'O' Level, NITEC, Higher NITEC, Diploma or equivalent.
  • 1–2 years of relevant experience in customer service, hospitality, guest relations, events or other customer-facing roles.

Interested Applicants, please click Apply Now

Chow Zi Qing
R2199258
RevUp Proservices Pte Ltd
EA.24C2366


முதலாளி பற்றித்

REVUP PROSERVICES PTE. LTD.
BRN/UEN: 202423466H
சாதாரணமாக 5-6 நாட்களில் பதிலளிக்கும்



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