Customer Service Officer (Call Centre - Woodlands)

  •   ஒப்பந்தம்
  •   6 நாள் வாரம்

S$2200 / மாதத்திற்கு


Customer Service Officer (Call Center)

Woodlands
$2,300 - $2,600 / month
12 Months Contract (Renewable Annually)

Job Scope:
 

  • Handle enquiries and correspondence received through telephone, email, and IVR systems
  • Update records & cases in system
  • Coordinate with teams to resolve feedback/issues
  • Prepare reports & follow up on cases
  • Perform data entry and system updates with a high level of accuracy


Requirements:
 

  • Good verbal and written communication skills
  • Proficient in Microsoft Office applications (Word, Excel, Outlook)
  • Strong organisational and record-keeping abilities
  • Able to manage multiple tasks and prioritise work effectively
  • Professional and customer-focused approach when handling enquiries and feedback

Additional Information:

Work Schedule:
AM Shift: 8am - 5pm
PM Shift: 2pm - 11pm
6 days/week, Weekends


Interested applicants, apply now and start earning with a flexible work arrangement!We regret that only shortlisted candidates will be notified. Thank you.
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https://www.certisgroup.com/privacy

EA License No: 11C3955


EA Personnel Name: Marilyn Ong
EA Personnel No: R1105901



 


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