SIM Professional Development and Enterprise Learning
Practical Management Skills for the Secretaries and Personal Assistants
Course Level
Early CareerCourse Duration
2 DaysIndustries
Administrative / ClericalFunding
SkillsFuture CreditCourse Introduction
As an important member of the team, an effective secretary must maintain high levels of service delivery to achieve the organisation’s objectives.
This programme highlights the importance of your role and aims to prepare you with the necessary information to handle your duties and manage the demands of your role successfully.
Who is this Course for?
Level 1: Admin & Support
Level 2: Supervisor, Executive & Emerging Managers
Course Outline
- Manage your key roles and identify key tasks to achieve peak performance
- Manage the office more efficiently through application of key management concepts like teamwork, leadership, assertiveness and EQ Skills
- Be a good coach and delegate tasks to your ‘juniors’ confidently, tactfully and tactically
- Take feedback and criticisms positively and give timely constructive feedback to promote greater team effort
- Be a respected team leader and good role model, and win the respect and trust of subordinates, colleagues and bosses
- Know how to communicate more effectively and sharpen your communication skills
Course dates:
9 - 10 May 2022
21 - 22 July 2022
1 - 2 September 2022
21- 22 November 2022
Pricing
Full Course Fee (excl GST): SGD 520
Full Course Fee with GST: SGD 0556.40
Fee SG Citizen Aged 21-39 or SG PR aged 21 & above (incl GST): SGD 556.4
Fee SG Citizen aged 40 & above (incl GST): SGD 556.4
