EON Consulting & Training Pte Ltd
Setting KPIs & Goals for Effective Job Performance
Course Level
Early CareerCourse Duration
1 DayIndustries
OthersFunding
Union Training Assistance ProgrammeCourse Introduction
This workshop will help participants to align understanding of the strategic planning process, use of terminology, the quality of written KPIs and goals, as well as alignment between organisation, departmental and individual KPIs and goals. It will also provide the necessary soft skills to guide supervisors and managers to lead their team towards successful goal achievement.
After the workshop, you will be able to:
Appreciate the strategic planning process
Identify relevant and important KPIs
Align yourself with corporate KPIs and individual accountabilities
Write clear and SMART goals
Guide your staff to achieve the goals
Who is this Course for?
Managers, executives, officers, engineers, project team leaders and supervisors who need to set goals for their team, themselves as well as guide their subordinates to set relevant goals.
Course Outline
1. Performance Management
– The performance management cycle
– Types of goal
2. Achievement Goals
– Vision, mission and strategic areas
– Strategic planning process
– Level of key performance indicators (KPI)
– Parts of KPIs
– Linking department objectives to corporate KPIs
– Setting quantifiable baseline, stretched, transformational targets
– Demonstration of a systematic planning process
3. Accountability Goals
– Reviewing key outcomes of a job
– SMART goal criteria
– Level of outcome
Pricing
Fee SG Citizen Aged 21-39 or SG PR aged 21 & above.
$420 exclu GST
$37.80 GST
$457.80 inclu GST
Fee SG Citizen aged 40 & above.
$420 exclu GST
$37.80 GST
$457.80 inclu GST
