EON Consulting & Training Pte Ltd

Essential Skills for Professional Admin


Course Level

Early Career

Course Duration

2 Days  

Industries

Administrative / Clerical

Funding

Union Training Assistance Programme

Course Introduction

This workshop will maximise your potential to be a productive administrator, who contribute to the success of your organisation.

After the workshop, you will be able to:

Develop SMART goals and achieve your tasks effectively through planning, organising, staffing, prioritising and monitoring progress
Motivate and improve your personal competencies to be a self-directed achiever
Develop office procedures for efficiency and effectiveness in dealing with various projects and daily tasks
Learn and apply critical thinking abilities to be global thinkers, generate ideas, solve problems, practice reflection and be more proactive
Appreciate differences in people and be able to work in a diverse team


Who is this Course for?

Personal assistants, executive secretaries, administrators and administrative assistants who are working with senior and middle management.


Course Outline

1. Management function
– Identify your role in management
– Set SMART Goals
– Use active verbs to write effective SMART goals
– Create an ACTION plan
– Monitor progress

2. Managing People Skills
– Understand yourself and others
– Apply Ned Hermann’s Whole Brain Thinking® concept to communicate and relate with others
– Work as a team
– 5 secrets to build a better relationship with your boss

3. Managing the Office Function
– Develop office procedures for the following administrative functions:

4. Developing your Critical Thinking Skills

5. Developing your Professional Competencies


Pricing

Fee SG Citizen Aged 21-39 or SG PR aged 21 & above.
$600 exclu GST
$54 GST
$654 inclu GST

Fee SG Citizen aged 40 & above.
$600 exclu GST
$54 GST
$654 inclu GST



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