EON Consulting & Training Pte Ltd
Effective Workplace Communication
Course Level
Early CareerCourse Duration
1 DayIndustries
OthersFunding
Union Training Assistance ProgrammeCourse Introduction
This is an excellent workshop for you if you are looking for simple and practical ways to improve your communication at the workplace.
After the workshop, you will be able to:
Understand and appreciate the purpose and value of communication
Identify 4 communication styles; strengths and weaknesses
Communicate effectively with people of different communication styles
Create the ‘zone’ for effective communication
Use the appropriate communication tool in the workplace
Manage a ‘gossip moment’ without getting into trouble
Deal with difficult conversations confidently
Who is this Course for?
Anyone who wants to communicate clearly at the workplace.
Course Outline
1. Communication at work
– What is effective communication?
– Characteristics of good communication at the workplace
2. People and personalities
– People are uniquely different
– Understand your communication style and others’
– Understand and recognise the strength and weaknesses of the different styles
– Adapt communication style to strengthen work relationship
3. The science of communication
– Recognise how words influence thoughts
– Use the right word for the right occasion
– Impact of non-verbal language on communication
4. A structured conversation
– Having a structured conversation framework
5. Discovering unconscious communication
6. Manage a challenging/ difficult conversation confidently
Pricing
Pricing Details A *Fee SG Citizen Aged 21-39 or SG PR aged 21 & above.
$390 exclu GST
$35.10 GST
$425.10 inclu GST
Pricing Details B *Fee SG Citizen aged 40 & above.
$390 exclu GST
$35.10 GST
$425.10 inclu GST
