Singapore Institute of Retail Studies

Supercharge Sales with Automated Omnichannel Integration


Course Level

Early Career

Course Duration

1 Day  

Industries

Sales / Retail / Marketing

Funding

SkillsFuture Credit

Course Introduction

Stay competitive in today’s fast-paced market by integrating automation and omnichannel solutions to boost efficiency and sales. This course equips you with skills in eCommerce campaign management, enabling you to develop, manage, and execute eCommerce strategies and campaigns within agreed timelines and budgets. You’ll also gain insights into eCommerce management, streamlining operations across physical and digital platforms to meet organizational objectives.

Learn how to leverage business data analysis and interpretation, strengthening your capabilities in data and information management to make informed business decisions. By applying process improvement methods and refining your pricing strategies, you’ll enhance both backend productivity and frontend customer engagement. Additionally, understand the category management process to optimize product organization, enhancing customer experience and driving revenue.

These skills will position you to lead your business towards sustainable growth and increased profitability, ensuring you stay ahead in the competitive digital landscape.


Who is this Course for?

Mid-career switchers, jobseekers, aspiring entrepreneurs, business owners, interest in digital marketing.


Course Outline

At the end of the course, you will be able to:
1. identify the appropriate business data and data sources to address specific business goals
2. streamline backend fulfilment and logistics operations and processes through the omnichannel integration software.
3. formulate business operational strategies through analysing the omnichannel dashboard reports.
4. implement an automated omnichannel integration process across all owned channels through software interface.


Pricing

Pricing Details A (All providers) *
Fee SG Citizen Aged 21-39 or SG PR aged 21 & above.

Pricing Details B (All providers) *
Fee SG Citizen aged 40 & above.



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