SHRM College
Service Leadership for F&B (Asynchronous & Synchronous)
Course Level
Early CareerCourse Duration
>6 DaysIndustries
Hospitality / F&BFunding
SkillsFuture Credit Workfare Training SupportCourse Introduction
Upon completion, learners will be able to facilitate positive working relationships within team, and create an open and inclusive culture, to build a strong team in the F&B industry. He/she will be able to utilize methods to monitor the performance of self and team to promote a customer-centric culture in the organisation.
Who is this Course for?
Applicants who are working in Food Service Industry who requires leadership skills.
Course Outline
1: Learners will be able to demonstrate / role model organisation's vision, mission and values.
2: Learners will be able to apply methods to encourage a team to deliver service and promote customer-centric culture to achieve service excellence.
3: Learners will be able to utilize methods to monitor performance of self and team to promote a customer centric culture.
Pricing
Full Pricing: $763
Pricing Details A (All providers) *Fee SG Citizen Aged 21-39 or SG PR aged 21 & above.
$350 exclu GST
$63 GST
$413 inclu GST
Pricing Details B (All providers) *Fee SG Citizen aged 40 & above.
$210 exclu GST
$63 GST
$273 inclu GST