Restaurant Supervisor
-
Napier MRT, Tanglin
Ippoh Tempura Bar by Ginza Ippoh, 17B Dempsey Road, Singapore, 249676
- Sepenuh masa
- 5 Hari Seminggu
S$3000 - 3500 / sebulan
Job Responsibilities
- Completes all assigned side work related to set up and service hutches.
- Provides enthusiastic hellos and goodbyes to all incoming and departing customers.
- Reads all customer reservation “chits” to accommodate special birthdays, anniversaries, and other special requests.
- Reviews all reservations prior to the shift to oversee and lead PX bookings.
- Performs regular ware and supply inventories, and facility walkthroughs of the restaurant.
- Greets all customers in their sections, offers water & beverage service, and introduces menu format.
- Ascertains allergies and dietary restrictions, and works with section management and chefs to ensure a safe and enjoyable experience for all customers.
- Proactively communicates with the management team regarding appropriate service for VIP customers.
- Full knowledge of food and beverage menu item.
- Accurately takes and enters orders and communicates flow with management and chefs.
- Handles customer complaints or issues with a positive attitude.
- Responsible for training new employees as assigned.
- Assists other stations or areas of the restaurant when requested by management.
Prerequisite
- Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
- Communicates information effectively and efficiently.
- Excellent organizational skills and attention to detail.
- Possesses a positive, results-oriented, team-player mentality.
- Ability to perform job duties and responsibilities well and maintain professionalism under pressure
- Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required).
- Familiarity with restaurant management software such as point of sales, reservations management and inventory management
- Ability to execute steps of service in adherence with company policy.
- Excellent interpersonal and customer service skills.
Tentang Majikan
BRN/UEN: 200306422M
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