Home Care Coordinator
• Screen and review all ICS referrals for medical, functional, and cognitive conditions, and identify the client's
care needs if the referral source has not already done so.
• Ensure ICS care staff provide care according to the referral source's care plan and the client's needs.
• Follow-up with ICS clients midway through the service as and when required to ensure they have a long
term care plan.
• Conduct home and hospital visits for potential clients; these visits will account for about 70% of the time.
• Where necessary and applicable, refer the client and/or caregiver to relevant services or healthcare
providers.
• Raise referrals for eligible clients via BRIGHT to required services; submit appeals or extensions where
applicable.
• Assess and submit Household Means Testing application for clients.
• Conduct interRAI assessment and develop an individualised care plan.
• Work with referral sources on the client's discharge care plan.
• Coordinate client care with doctors, nurses, therapists, MSWs, and HCAs within the company.
• Advise clients on financial scheme applications.
• Handle client and referral source inquiries about the service.
• Assist with audit-related tasks when required.
• Handle any ad hoc tasks assigned by the Head of Home Care.
Preferred Skills
• Working experience with elderly in health institutions or community settings will be an advantage.
• Team player with good interpersonal and communication skills.
• Patient, gentle disposition with empathy and strong listening skills.
• Exhibits positive mindset and maturity to cope with changes in a dynamic environment.
Qualifications:
Diploma or bachelor’s degree in any field.
- Benefits:
- Great opportunity for career development in a growing market and company.
- Industry-specific training and coaching by a highly experienced team.
- 15 days annual leave.
Tentang Majikan
BRN/UEN: 201315332W
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