Retail Assistant (Customer Care) - Telco (Up $2200, Office hours) WA 8228087

  •  
    Novena MRT, Novena

    Singapore

    Peta

  •   Sepenuh masa, Kontrak
  •   5 Hari Seminggu

S$2200 / sebulan


1 year contract (renewable) Immediate starter preferred 
Office HQ: Near Macpherson MRT, 9:00am to 6:00pm, Monday to Friday
Retail shop - 11:00am to 7:00pm, Monday to Friday (various location, pls be comfortable to travel)
Salary: $2200 basic + OT payable 

* note that the staff will be rotated between retail shop (80%), and office (20%).

Roles:

  • Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media
  • Providing accurate and timely information about the company's products or services
  • Resolving customer issues efficiently and in a friendly manner
  • De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
  • Document/ update the Q&A depository to ensure the knowledge is updated with standard answers/ future reference
  • Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
  • Provide weekly report – SLA, key queries, new escalation/ topics from customer queries

Qualities and Skills:

  • Previous experience working in a customer-facing role/ contact centre/ telemarketing
  • Proficiency in using a computer, ability to quickly learn how to use different software
  • Process-oriented and customer-oriented mindset


    Interested applicants, please send your resume to aliciasl.lim[at]recruitfirst.co or click "Apply Now" below

    Alicia Lim Si Le
    R2197748
    EA License No. 13C6342
    Only shortlisted candidates will be contacted.Thank you
    RecruitFirst is Hiring! You'll be deployed to the above.

Tentang Majikan

RecruitFirst Pte Ltd
BRN/UEN: 201302617D
Biasanya membalas dalam 5-6 hari

Lihat profil majikan

Kongsi ini dengan rakan anda



Simpan

Beberapa kerja lain yang mungkin anda minati

ENTRY LEVEL ARE WELCOME! (No Experience needed)

Ditampilkan
  •   Sepenuh masa
  •   Clarke Quay MRT, Singapore River

  S$ 2500 - 4500S$ 2500  sebulan   Innovation Organization Pte Ltd
  Kemas kini terakhir pada 21 Sep 2026

Customer Service Officer (iShopChangi)

Ditampilkan
  •   Sepenuh masa
  •   Changi Airport MRT, Changi

  S$ 1950 - 2100S$ 1950  sebulan   SMARTE CARTE SINGAPORE PTE. LTD.

Biasanya membalas dalam 3-4 hari

  Kemas kini terakhir pada 21 Sep 2026

CASHIER/RETAIL ASSISTANT (ISLANDWIDE/FAST HIRING/AIR-CON)

Segera Ditampilkan
  •   Separuh masa, Sepenuh masa, Kontrak
  •   Islandwide

  S$ 13  sejam   TALENTVIS SINGAPORE PTE. LTD.
  Kemas kini terakhir pada 21 Sep 2026

🔥 URGENT WEEKEND RETAIL PROMOTER | $13/HR | START IMMEDIATELY 🔥

Ditampilkan
  •   Separuh masa, Sepenuh masa, Kontrak
  •   Islandwide

  S$ 13  sejam   TALENTVIS SINGAPORE PTE. LTD.
  Kemas kini terakhir pada 21 Sep 2026

Retail Supervisor (Bookstore) | Basic up $3500 | 14 AL | 5 Days | East)

  •   Sepenuh masa, Kontrak
  •   Pelbagai lokasi

  S$ 2700 - 3500S$ 2700  sebulan   KANRY SEARCH SINGAPORE PTE. LTD.

Biasanya membalas dalam 4-5 hari

  Kemas kini terakhir pada 20 Sep 2026

Sales Executive

  •   Sepenuh masa
  •   Pelbagai lokasi

  S$ 3500 - 7000S$ 3500  sebulan   MIZZU PTE. LTD.

Biasanya membalas dalam 5-6 hari

  Kemas kini terakhir pada 20 Sep 2026

Retail Assistant (Retail & Social Media) - 44hrs per week

Ditampilkan
  •   Sepenuh masa, Kontrak
  •   Geylang Bahru MRT, Kallang

  S$ 2300 - 2900S$ 2300  sebulan   Wihardja - Lighting Design Co Pte Ltd

Biasanya membalas dalam 24 jam

  Kemas kini terakhir pada 20 Sep 2026

Customer Service Associate

Ditampilkan
  •   Sepenuh masa
  •   Outram Park MRT, Outram

  S$ 1600 - 1800S$ 1600  sebulan   OG

Biasanya membalas dalam 3-4 hari

  Kemas kini terakhir pada 20 Sep 2026

✌🏻🆘[START ASAP - UP$25.6/HR] RETAIL CASHIER / REPLENISHER @  PUNGGOL / SENGKANG 🆘✌🏻 - (JN)

Ditampilkan
  •   Sepenuh masa, Kontrak
  •   Pelbagai lokasi

  S$ 12.8 - 25.6S$ 12.8  sejam   Rapid Recruitment Asia Pte Ltd
  Kemas kini terakhir pada 20 Sep 2026

✌🏻💵 [START ASAP!] UP$25/HR - RETAIL CASHIER @ HOUGANG / PUNGGOL / SENGKANG 💵✌🏻- (JN)

Ditampilkan
  •   Sepenuh masa, Kontrak
  •   Pelbagai lokasi

  S$ 12.5 - 25S$ 12.5  sejam   Rapid Recruitment Asia Pte Ltd
  Kemas kini terakhir pada 20 Sep 2026