Customer Service Representative (Mandarin-Speaker)

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  •  
    Paya Lebar MRT, Geylang

    Kaki Bukit Camp, 17 Kaki Bukit Avenue 4, Singapore, 415927

    Peta

  •   Kontrak
  •   5 Hari Seminggu

S$2200 - 2400 / sebulan


📍 Location: Kaki Bukit
📄 Employment Type: 2-Year Renewable Contract

💰 Salary: SGD $2,200 – $2,400

🕒 Working Hours

Option 1

  • Monday – Friday: 8:30 AM – 8:30 PM
  • Saturday: 8:30 AM – 1:00 PM
  • Excluding Public Holidays

OR

Option 2 (Shift Schedule)

  • Morning Shift: 8:30 AM – 4:30 PM
  • Afternoon Shift: 11:30 AM – 8:30 PM (Monday – Saturday)
  • Shift schedule will be assigned by the company.

Responsibilities & Requirements

  • Minimum 1 year of Contact Centre/Customer Service experience preferred
  • Strong customer service and communication skills
  • Able to multitask and manage multiple customer enquiries efficiently
  • Confident in handling difficult customer situations professionally
  • Able to draft clear and professional email responses
  • Proficient in Microsoft Excel (including VLOOKUP and Pivot Tables) for report generation
  • Effectively bilingual in English and Chinese

✨ If you're passionate about customer service and enjoy helping customers solve problems, we'd love to hear from you! Apply now or reach out for more information.

Tentang Majikan

OPUS IT SERVICES PTE LTD
BRN/UEN: 199002450W
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