(Segera) Jurutera IT Helpdesk | Redhill
-
Bukit Merah, Central Region
F40 Taxi Stand outside Redhill MRT, 920 Tiong Bahru Road, Singapore, 158792
- Sepenuh masa
- 5 Hari Seminggu
S$2500 - 3000 / sebulan
Industry: Healthcare
Working Days & Hours: 5 days per week (rostered on any day of the week), 8–9 hours per day between 7:30 AM and 9:00 PM
Job Responsibilities
- Provide remote/off-site IT support to end users within a healthcare environment.
- Attend to incoming calls and IT service requests promptly and professionally.
- Provide first-level troubleshooting and resolution for technical issues.
- Respond promptly to user queries received via phone, voicemail, email, and other support channels.
- Accurately assess, diagnose, and resolve reported IT issues.
- Log, track, and manage incidents and service requests through to resolution.
- Provide first and second-level support for issues related to desktops, LAN, WAN, centralized infrastructure, and voice services.
- Support user account administration, including account activation, modification, and termination.
- Escalate unresolved or complex technical issues to the appropriate support teams.
- Provide timely updates to users on the status and resolution of reported issues.
- Ensure service requests and incidents are handled in accordance with established service standards and SLAs.
- Maintain a high level of customer service and user satisfaction.
Requirements
- NITEC, Higher NITEC, or Diploma in IT, Computer Engineering, Information Technology, or a related discipline.
- Immediate availability is preferred.
- Candidates with N-Level qualifications and at least 1 year of relevant IT support experience may also be considered.
- Basic knowledge of desktop/laptop troubleshooting and Windows environments would be advantageous.
- Strong interest in IT support with a willingness to learn.
- Comfortable working in a healthcare environment.
- Able to work on a 5-day roster, including weekends and Public Holidays.
EA: PrimeStaff Management Services Pte Ltd | 95C5411
EAP: Sankari | R24120729
EA License No: 95C5411
Tentang Majikan
BRN/UEN: 199500690D
Kongsi ini dengan rakan anda
Beberapa kerja lain yang mungkin anda minati
🤖 FIELD SERVICE ROBOT TECHNICIAN | ROBOTICS & AI INDUSTRY
- Sepenuh masa
- Islandwide
S$ 2500 - 3500 sebulan
🔬🧪MASS SPECTROMETRY TECHNICIAN | 💰UP TO $3,200 + 🎁ATTRACTIVE BENEFITS | RRVL
- Sepenuh masa
- Woodlands MRT, Woodlands
Kemas kini terakhir pada 29 Sep 2026
S$ 2800 - 3200 sebulan
🌟🔧 TEKNISIAN | 💰 SEHINGGA $3,699 + 🔥 BONUS TANDA TANGAN | 📍 BARAT - 🚍 PENGANGKUTAN DISEDIAKAN
- Sepenuh masa
- Gul Circle MRT, Pioneer
Kemas kini terakhir pada 29 Sep 2026
S$ 3600 sebulan
Onsite / Field Service Technician (UP $3500 Basic / Central / 5 Days / Bonus / No Exp Req)
- Sepenuh masa
- Upper Thomson MRT, Bishan
Kemas kini terakhir pada 29 Sep 2026
S$ 2800 - 3500 sebulan
Security System Technician (URGENT)
- Sepenuh masa
- Islandwide
Kemas kini terakhir pada 28 Sep 2026
S$ 2500 - 3500 sebulan
Onsite / Service Technician (UP $2800 Basic / Class 3 Lic / Islandwide / 5 Days /Bonus)
- Sepenuh masa
- Singapore
Kemas kini terakhir pada 28 Sep 2026
S$ 2300 - 2800 sebulan
Kembali 
