L1-L2 Support(Investment Banking)

  •  
    Seluruh Singapura

    Singapore

    Peta

  •   Sepenuh masa

S$4000 - 7000 / sebulan


  • 3-5 years of experience in production/application support within investment banking, capital markets, or a broader financial services environment
  • Strong understanding of capital markets products: Equities, Fixed Income, FX, Derivatives, or Commodities (front-to-back lifecycle)
  • Hands-on experience with SQL (complex queries, stored procedures) for data investigation
  • Working knowledge of Unix/Linux commands, shell scripting for troubleshooting and automation
  • Experience with job scheduling tools (Control-M, Autosys, or similar)
  • Familiarity with messaging middleware (MQ, Kafka, Solace) and file transfer protocols (SFTP, Connect:Direct)
  • Exposure to monitoring tools (Splunk, Geneos, AppDynamics, Grafana, ITRS)
  • Understanding of trade lifecycle: execution → booking → confirmation → clearing → settlement
  • ITIL foundation knowledge (Incident, Problem, Change Management)
  • Strong analytical and troubleshooting skills under time pressure

Preferred/Good to Have

  • Exposure to FIX protocol and trade messaging standards (SWIFT, ISO 20022)
  • Basic scripting/programming knowledge (Python, Java) for log analysis or tooling
  • Experience with cloud platforms (AWS/Azure) if the environment is hybrid/cloud-migrated
  • Prior experience supporting regulatory reporting systems (MiFID II, Dodd-Frank, EMIR)
  • ITIL v3/v4 certification

Soft Skills

  • Ability to work under pressure during market hours and high-severity incidents
  • Strong stakeholder management — comfortable communicating with traders and senior business heads
  • Ownership mindset with attention to detail
  • Willingness to work in shifts (including US/EU market hours overlap, occasional weekend releases)

    Work Hours / Shift
  • May include rotational shifts and on-call/weekend support for releases or DR


Tentang Majikan

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